Crisis Management

Date: Tuesday, March 14, 2017
Time: 11:00 AM ET / 10:00 AM CT / 09:00 AM MT / 08:00 AM PT [Prevailing Time]
Presenter: Laurie Richards, Laurie Richards & Associates, Inc
Moderator:
Learning Objectives:
In this webinar, you learn:
- Specific tactics you?ll need to handle communication before, during, and after a coop crisis.
- Actions your coop should be doing now to make your crisis communication easier and more effective when something goes wrong.
- Do?s and Don?ts for the next crisis.
Field of Study: Specialized Knowledge
Program Level: Basic
CPE Credit: 1 Credit Hour
Delivery Method: Group Internet-based
Prerequisite(s): No advanced preparation or prerequisites are required for this course.
IMPORTANT NOTE:
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Course Description

The sustainability of your coop depends on your ability to manage communications in a crisis. In this one hour webinar, you?ll learn tips on how you handle crisis communication challenges--be it a natural disaster or an internal organizational upheaval. Knowing effective ways to handle these situations and recover from them is imperative. Develop skills to prepare and implement a crisis communication plan to help ensure the sustainability of your coop and retain the positive reputation of your industry

Presenter and Moderator Bios

Presenter: Laurie Richards, Laurie Richards & Associates, Inc

Laurie Richards has worked with thousands to improve communication at every level. Known for her practical, interactive, and entertaining approach, Richards helps clients strategically plan outcome-based communication, upgrade customer service, improve customer satisfaction, diminish conflict, present a professional image, and improve everyday communications to directly affect the bottom line. Richards began her career as a legislative correspondent for Public Broadcasting. She managed leader communications for the National Pork Producers Council�the nation's largest commodity organization and originator of the successful, �Pork. The Other White Meat� campaign. Richards has hosted radio and television shows, managed one of the nation�s fastest growing public relations agencies, launched award-winning public affairs programs, managed highly effective grassroots lobbying efforts, and facilitated professional development programs for notable clients. Clients note her strengths as �an innate charismatic style coupled with the ability to really connect with her audience and bring practical real-life experiences we can use immediately.� Richards has degrees in communication and business management and is working toward her PhD in Organizational Psychology. She has a variety of certifications in micro-expressions, body language, observation, and psychological profiling.

Cost
$56.00 for NSAC Members / $70.00 for Non-Members

Delivery System

  • All programs are delivered using the Zoom platform.
  • Confirmations will include log-in instructions.
  • Participants are able to participate using any device with an Internet connect (if the device does not have speakers, the participant can also dial-in) or they can participate with audio only by dialing in.
  • All registrants will receive a link to the CLN’s recording by email within 48 business hours of event’s conclusion.
  • There will be assistance available to help with technical and connectivity issues up to 10 minutes prior to the start of the presentation.

Registration

All registration is done on-line and each guest must provide their name and email address to participate. All NSAC members may register for free. Non-members may register for a nominal fee.

Refund Policy

NSAC will not issue refunds for CLNs. If a registrant is unable to participate in the CLN and provides notification to info@nsacoop.org 48 hours prior to the session, a credit will be provided for a future CLN. Alert the NSAC staff member monitoring the CLN if technical difficulties are encountered and technical support will be provided to eliminate problems with future CLNs.

Additional Information

Live participation is required for CPE credit and polling questions must be answered to document your active participation. All registrants will receive an email following the session with links to the slides and/or handouts, and a link to the CLN recording (unless otherwise stated). If you are unable to participate in the live session, you can still watch the recorded session, but you will not be eligible for CPE credits. Those eligible for credits will receive their certificate by email with 7 business days.

For more information regarding NSAC CLNs or administrative policies such as complaint and refund, contact the NSAC Headquarters, 7946 Clyo Road, Suite A, Centerville, OH 45459, 937-222-6707, or info@nsacoop.org.

What is NSAC's Cooperative Learning Network?
The NSAC Cooperative Learning Network is a live, interactive webinar, and you can attend from any location with internet and/or telephone access. NSAC members can attend an unlimited number of CLNs at no charge!

Each Cooperative Learning Network will have one or more speakers who are recognized experts on the topic. CLNs typically include a Q&A session where participants can ask questions live or by chat. No advance preparation or prerequisites are required, unless otherwise stated in the course information. Attendees are able to download copies of the slides and/or handouts and are provided a link to view the recording (unless the description states the session will not be recorded). These tools help continue your learning experience after the session.

CPE Credits
The National Society of Accountants for Cooperatives (NSAC) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor (#103068) of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.

Delivery Method: Group-Internet Based.

Why NSAC Cooperative Learning Networks?

Fast.
No wasted time. Get right to the heart of the matter in a course designed to easily fit into your busy schedule.

Convenient.
No travel. No time out of the office. Listen and follow along from the comfort and convenience of your desk, device or conference room.

Easy.
A device with an Internet connection is all you need. If your device does not have sound capabilities, the ability to dial in from a telephone is available.

Ideal for multiple attendees.
Use a speakerphone and projector/monitor and invite as many people as you want to participate - at no extra cost to you.

Affordable.
NSAC Cooperative Learning Networks are free for members and available to non members at a fraction of the cost of travel and attendance fees for other high-priced conferences or seminars.