What is NSAC's Cooperative Learning Network?
A NSAC Cooperative Learning Network is a live, interactive 60-minute conference presented over the telephone and over the Internet. You can attend from any location that has telephone and Internet access. You pay just one registration fee for as many participants as you wish at each call/log-in location.

Note that high-speed Internet access is not mandatory – the system works with dial-up but you must have separate connections for the audio and video portions. You may use cell phones for the audio if you have only one connection.

Who presents at one of these sessions?
Your Cooperative Learning Network will have one or more speakers who are recognized experts on the topic. Conferences typically include a Q&A session; you can ask questions by phone or instant messaging options.

CPE Credits
The National Society of Accountants for Cooperatives (NSAC) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors through its website: www.learningmarket.org.

Delivery Method: Group-Live.

CLN Policies
Refunds for CLNs are not provided. Registrants if unable to participate will be provided credit for a future CLN or may opt to be sent a copy of the CLN PODCast following the event. Note PODCasts are not eligible for CPE credit.

For more information regarding refund, complaint and/or CLN cancellation policies, please contact our offices at (937) 222-6707 or info@nsacoop.org.

What does my registration include?
Your registration includes long-distance charges for the audio portion and log-in to the video presentation. All handouts and presentation files are downloadable and may be printed out or saved to the participant's computer once they are logged in to the session meeting room. Sessions include one CPE Certificate of Attendance. Certificates for additional participants are $10.00 each.

Why NSAC Cooperative Learning Networks?

Fast.
No wasted time. Get right to the heart of the matter in a 60-minute session designed to easily fit into your busy schedule.

Convenient.
No airlines. No travel. No time out of the office. Listen and follow along from the comfort and convenience of your desk or conference room.

Easy.
A telephone and computer are all the equipment you need. Just dial in and log-in to the system. That's it.

Ideal for multiple attendees.
Use a speakerphone and projector and invite as many people as you want to participate - at no extra cost to you.

Affordable.
NSAC Cooperative Learning Networks are a fraction of the cost of travel and attendance fees for other high-priced conferences or seminars.

Cooperative Learning Network

Crisis Management
Date: Tuesday, March 14, 2017
Time: 11:00 AM ET / 10:00 AM CT / 09:00 AM MT / 08:00 AM PT [Prevailing Time]
Presenter(s): Laurie Richards; Laurie Richards & Associates, Inc.
Objective: In this webinar, you learn:
- Specific tactics you?ll need to handle communication before, during, and after a coop crisis.
- Actions your coop should be doing now to make your crisis communication easier and more effective when something goes wrong.
- Do?s and Don?ts for the next crisis.
Field of Study: Business Management and Organization
Program Level: Basic
CPE Credit: 1 Credit Hour
Delivery Method: Group-Live

No advanced preparation or prerequisites are required for this course.

Course Description
The sustainability of your coop depends on your ability to manage communications in a crisis. In this one hour webinar, you?ll learn tips on how you handle crisis communication challenges--be it a natural disaster or an internal organizational upheaval. Knowing effective ways to handle these situations and recover from them is imperative. Develop skills to prepare and implement a crisis communication plan to help ensure the sustainability of your coop and retain the positive reputation of your industry

Presenter Bio(s)
Laurie Richards has worked with thousands to improve communication at every level. Known for her practical, interactive, and entertaining approach, Richards helps clients strategically plan outcome-based communication, upgrade customer service, improve customer satisfaction, diminish conflict, present a professional image, and improve everyday communications to directly affect the bottom line. Richards began her career as a legislative correspondent for Public Broadcasting. She managed leader communications for the National Pork Producers Council�the nation's largest commodity organization and originator of the successful, �Pork. The Other White Meat� campaign. Richards has hosted radio and television shows, managed one of the nation�s fastest growing public relations agencies, launched award-winning public affairs programs, managed highly effective grassroots lobbying efforts, and facilitated professional development programs for notable clients. Clients note her strengths as �an innate charismatic style coupled with the ability to really connect with her audience and bring practical real-life experiences we can use immediately.� Richards has degrees in communication and business management and is working toward her PhD in Organizational Psychology. She has a variety of certifications in micro-expressions, body language, observation, and psychological profiling.

A PODCast of this workshop is now availble. Click here to order/view.

Additional Information

For more information regarding this series or administrative policies such as complaint and refund, please contact the NSAC National offices, 136 S. Keowee St., Dayton, OH 45402, 937-222-6707, email: info@nsacoop.org